Description

Etiquette questions can be agonizing. Understanding the basics of business etiquette can give you that extra edge and help you stand out from the crowd.

Objectives

In this course, you’ll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you’ll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.