DescriptionAt its core, leadership means setting goals, lighting a path, and persuading others to follow. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself. ObjectivesAfter you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and th...

DescriptionTeams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations. ObjectivesAfter you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contacts, identify y...

DescriptionAyn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world. ObjectivesIn this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make ot...

DescriptionCoaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills. ObjectivesIn this course, you will learn how coaching and mentoring differ from each other. You will ...

Description This course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand. ObjectivesIn this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation,...

DescriptionIn today’s society, we are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. This course will give you the ability to clearly reason through problems and to present arguments in a logical, compelling way. ObjectivesIn this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, an...

DescriptionDealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn, indecent, unhappy, angry, or passive-aggressive. These encounters may happen only once with an individual, or we may have ongoing issues with people who behave in these ways. How should we act when this occurs? And what should we do whe...

DescriptionEffective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively. ObjectivesThis course will teach you how delegation can make you more successful, ways that you can delegate, techniques for ...

DescriptionThink of an executive you admire. Chances are you admire them because of the figure they cut across the corporate and financial world. But that figure does not come about by mere chance, it is the product of hard work, experience, and cleverly crafted insight into what makes a good executive presence. You can avail yourself of a hint of those skills with this informative, enlightening, and engaging eLe...

DescriptionInnovation is what drives companies; by coming up with new and fresh ideas, companies are able to remain relevant and drive success. Learn how companies who are considered to be innovative conduct business, and how to foster innovation in your own organization.  ObjectivesAt the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks...

DescriptionFeedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback at any time that the message is due. ObjectivesIn this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.

DescriptionMany times, employees are promoted to supervisory positions because of their experience with the company, but once in the new role, oftentimes they are not given the proper tools they need to manage their staff. This one-day course will help new supervisors learn how to lead their team, providing material and activities to develop skills in communication, coaching, and managing conflict, along with oth...

DescriptionWhether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations. ObjectivesThis course will give you an eight-step process for a difficult conversation, as well as so...

DescriptionMeetings come in all shapes and sizes, from major conventions to a quick huddle in an office hallway. This course will give you the skills to lead an effective meeting of any size. ObjectivesIn this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants.

DescriptionIt’s no secret that employees who feel valued and recognized are more motivated, responsible, and productive. This course will help you create a more dynamic, loyal, and energized workplace. ObjectivesTo start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate.

DescriptionDespite all the natural decision making and problem-solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works. ObjectivesIn this course, you will learn a three-phase problem-solving process that you can apply to any situ...

DescriptionSelf-leadership combines taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. This course will cover all of these aspects and teach you how to make meaningful, empowered choices while taking action to get where you want to go. ObjectivesIn this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you d...

DescriptionChange is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stress...

DescriptionYour success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. This course will give you some ways to develop a high-performing team and get the results you’re looking for. ObjectivesAfter you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen’s five stages of team development, and Glenn Parker’s 12 characteri...

DescriptionMore and more women are gradually making their way into positions of power in the workplace. Taking this course will empower you to more fully explore your virtues as a potential leader while looking at various examples of powerful women, and conducting exercises to enhance your skills. ObjectivesAt the end of this course, you will understand a brief history and evolution of women and leadership. You w...