DescriptionBody language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. This course can help you make sure your body language is sending the right message. ObjectivesIn this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and po...

DescriptionMore than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales. ObjectivesThis course will teach you how to leverage customer-focused selling, identify what influences relationships, e...

DescriptionA great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell, your understanding of their problems, and the solutions they need. Objectives This course will show you how to create a winning proposal, and how to turn it into a dynamite sal...

DescriptionWhen we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion. ObjectivesIn this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also recei...

Description Whether you’re negotiating a big deal with lots of money on the table or trying to get your child to agree to a reasonable bedtime, the principles are the same. This course will give you the skills that you need to become a successful negotiator. ObjectivesIn this course, you will learn about the different types of negotiation, the characteristics of a successful negotiator, and building win-win solut...

DescriptionWe’ve heard it all before: “Maybe some other time.” “Not today, thanks.” “Go away!” This course will give you some techniques to overcome objections and get the customer to say, “Sign me up!” ObjectivesIn this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicatin...